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clive_road_stamper Posted on 12/06/2019 19:03
MFC get pro-active
Hi would you kindly take part in our Riverside LIVE Survey.
We have created a Riverside LIVE survey in order to get a better understanding of our supporters' thoughts on the Live Streaming service we offered for the Season 18-19.

This survey is just for the Video Streaming aspect of our Riverside LIVE service, not the Live Audio.

We are very keen to get the feedback from our supporters to ensure that we are doing everything we possibly can to keep our supporters happy and satisfied. It is also an opportunity for us to look at potential improvements going into Season 19-20.

It will take you no longer than five minutes to complete and is completely anonymous.

Riverside LIVE Survey

Your feedback is greatly appreciated and we truly value the information you have provided.

Thank you.
Middlesbrough Football Club, Riverside Stadium, Middlesbrough TS3 6RS
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clive_road_stamper Posted on 12/06/2019 19:06

MFC get pro-active

And the survey starts :

Hello Boro Fan,

Thank you for taking part in our Riverside LIVE Survey.

We appreciate your support throughout the 2018/19 Season and we thank you for purchasing a Riverside LIVE subscription whether it have been a Seasonal subscription or a Match by Match subscription.

This survey is only in relation to our Live Video service, NOT Live Audio.

We understand there were issues throughout the start of the Season with the consistency of the streams. These were vigurously investigated and resolved throughout the start of the Season and we ask that you please answer the following questions with the improved stable service in mind.

Thank you.
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mexicanman Posted on 12/06/2019 19:10

MFC get pro-active

Just done mine warts an all.
Wether i will subscribe for next season full ticket im not sure, certainly for some matches.
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The_Lizards_Jumpers Posted on 12/06/2019 19:14

MFC get pro-active

Effectively trying to increase the amount they charge by offering "four camera production".

I'd personally rather they stabilized the feeds they already provide and ensure it starts on-time every week as well.
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boro19 Posted on 12/06/2019 20:51
Edited On: 12/06/2019 20:51
MFC get pro-active

I hope they link the radio tees audio up with the away game stream for commentary
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glover_elbow Posted on 12/06/2019 22:09

MFC get pro-active

If the first question was do you want jw as manager i might
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coluka Posted on 12/06/2019 22:29

MFC get pro-active

Surely doing the surveys for feedback is a positive step? Well done MFC It is good customer service to do so.
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Barnsy Posted on 12/06/2019 22:33

MFC get pro-active

Agree coluka.

Gathering the views of the stakeholders is a positive.

Much more secure regarding the target audience than reading this board for feedback.
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