Create a new MFC Digital Account ASAP
By Rob Nichols
Monday 12 Feb 2018 16:57:00
Browse all Boro News articles
 

All supporters, regardless of if they have existing old accounts in place, will now need to create a new MFC Digital Account to login to the club’s Ticketing, Retail and official websites, or to listen to live audio commentary via subscription on the Middlesbrough FC Official App or at mfc.co.uk. This is a one-off, free process that will ensure supporters enjoy an enhanced user experience across our digital properties.

A single MFC Digital Account will allow users to access all of MFC’s digital assets under one simple login and move between them with ease. It replaces any existing accounts for mfc.co.uk, eTicketing, MFC Official Direct and/or Middlesbrough FC Official app.

That was all direct from an mfc release but the reason I am pushing this today is that new season cards will be launching very, very soon and fmttm would recommend all Boro fans to create their new Digital Account asap before the season cards go on sale. If there are problem get them sorted now before there is the pressure of thousands of people trying to log in for tickets.

Two things that the new single digital log in will do is clear up all problems with old emails on the Boro system that sometimes cause problems when applying for tickets. Many of us have been frustrated by this when trying to buy tickets through the ticketmaster site. This could be because you have a historic email link with Boro, in my case it was almost 20 years old.

Also, everyone can now ensure they receive emails from Boro and control exactly what communications they want by accessing their own profile. You will be able to change these “privileges” when ever you want. Recently there were complaints about people not receiving the away ticket survey, from now on you will be able to receive all surveys, ticket news and match day news if you want it.

Make sure you give the details of the email and phone communication you most normally check, so that you don’t miss out on important communications such as when the play off final tickets go on sale 😉

Key Benefits to supporters

 

  •     All MFC digital assets under one login
  •     Navigate across all MFC’s digital platforms without needing to login each time
  •     Choose how we as a club communicate with you
  •     Keep your details up to date

 

Key online resources

    News Article https://www.mfc.co.uk/news/new-mfc-digital-account-launched

    MFC Digital Account section https://www.mfc.co.uk/mfc-digital-account

    Step-By-Step guide https://www.mfc.co.uk/mfc-digital-account-step-by-step-guide

    FAQs https://login.mfc.co.uk/Static/FAQs

 Support service

Should any supporter encounter any problems with setting up an MFC Digital Account, including linking an existing eTicketing and/or MFC Official Direct account and listening to live audio, they should be directed to the online support resources in the first instance that should address most the common queries/issues: https://www.mfc.co.uk/mfc-digital-account

Thereafter, supporters experiencing any difficulty with the MFC Digital Account can email supporters@mfc.co.uk

 or call the MFC Digital Account helpline on 01642 757711* which is staffed during office opening hours (9.30-5pm Monday to Friday). *This number is solely for MFC Digital Account queries

 



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